MBI 88 Terms & Conditions – User Guidelines for Malaysia

01Acceptance of Terms

Welcome to MBI 88, Malaysia's leading online entertainment platform. This Terms & Conditions document constitutes a legally binding agreement between you as the user and MBI 88 as the platform operator. By accessing, registering, logging in, or using any part of our platform — whether via the website, mobile app, or any other means — you are deemed to have read, understood, and agreed to comply with all terms set out in this document.

If you do not agree with any part of these terms, please stop using the MBI 88 platform immediately. Continued use of the platform following a terms update constitutes your acceptance of the revised version.

02Account Eligibility

To register and use the service MBI 88, you must meet all of the following eligibility criteria:

• Aged at least 18 years of age on the date of registration.
• Is an individual acting in a personal capacity, and not as an agent or representative of any third party.
• Play using your own funds and not money entrusted to you by another party.
• Not classified as an individual enrolled in a self-exclusion programme by any regulatory body.
• Act within the capacity permitted by the laws of your jurisdiction.

03Registration & Account Management

3.1 Account Registration

Each individual is only permitted to register one account at MBI 88. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, IP addresses, or payment methods — are strictly prohibited and constitute a serious breach of these terms.

3.2 Registration Information

You are solely responsible for ensuring that all information provided during registration is accurate, complete, and kept up to date at all times. MBI 88 reserves the right to verify this information at any time and may request supporting documents such as a national ID, utility bill, or Malaysian bank statement.

3.3 Account Security

• You are solely responsible for keeping your account password secure and not sharing it with anyone.
• MBI 88 will never ask for your password via email, WhatsApp, or any other channel.
• Any activity that occurs on your account is considered your own until you report unauthorised access to us.
• If you suspect your account has been accessed without authorisation, contact our support team immediately via live chat.

3.4 Account Closure Upon Request

You may request account closure at any time by contacting our support team. All valid remaining balances will be returned to you once the security verification process is complete, typically within 3 business days.

04Deposits & Payment Methods

4.1 Accepted Deposit Methods

MBI 88 accepts deposits via the following Malaysian digital payment methods:

• Touch 'n Go eWallet — Minimum RM10, credited within 1 minute
• GrabPay — Minimum RM10, credited within 1 minute
• DuitNow — Minimum RM10, instant credit
• FPX (Maybank2u, CIMB Clicks, RHB) — Minimum RM10, credited within 1–3 minutes
• Boost — Minimum RM10, credited within 1 minute
• ShopeePay — Minimum RM10, credited within 1 minute

4.2 Deposit Policy

• All deposits must be made using a payment method registered in your own name. Third-party deposits are not permitted.
• MBI 88 does not charge any processing fees for deposits.
• MBI 88 is not liable for any delays caused by third-party payment service providers.
• All transactions are conducted in Malaysian Ringgit (RM) only.

05Withdrawals

5.1 General Withdrawal Policy

Account Withdrawal MBI 88 subject to the following conditions:

• The minimum withdrawal amount is RM30 per transaction.
• Withdrawals must be made to the same payment method used for the deposit, or to a Malaysian bank account registered in your name.
• Standard withdrawals are processed within 1 to 4 hours on business days.
• MBI 88 reserves the right to request identity verification before processing withdrawals exceeding RM5,000.

5.2 Rollover Requirements Before Withdrawal

If you have received a bonus or promotional credit, the amount is subject to the specified rollover (wagering) requirements before any withdrawal is permitted. The rollover requirement for each promotion is explicitly stated on the relevant promotions page.

5.3 Jackpot Withdrawal

Large jackpot winnings (exceeding RM100,000) may be processed in instalments — paid according to a schedule to be agreed upon between you and the finance team MBI 88. The full amount of all legitimate winnings is guaranteed to be paid out within 7 working days.

06Bonuses, Promotions & Loyalty Programme

6.1 General Bonus Terms

All bonuses and promotions offered by MBI 88 subject to the following conditions unless otherwise stated:

• Bonuses may only be claimed by eligible members who meet the relevant promotion criteria.
• Each promotion may only be claimed once per account unless otherwise stated.
• Bonuses cannot be transferred to another account or directly converted to cash.
• MBI 88 reserves the right to modify, suspend, or terminate any promotion at any time.

6.2 Rollover Requirements

Every bonus received must be wagered the specified number of rollover times before the balance can be withdrawn. For example, a RM100 bonus with a 10x rollover requirement means you must place a total of RM1,000 in bets before a withdrawal is permitted for that bonus portion.

6.3 VIP Loyalty Programme

Consistently active members are eligible for the VIP loyalty programme MBI 88. VIP tiers (Silver, Gold, Platinum, Diamond) unlock additional benefits including weekly cashback, higher betting limits, dedicated VIP support, and invitations to exclusive promotions. VIP tier status is determined by cumulative wagering volume over a 30-day period.

07Game Rules

7.1 Slots & Casino Games

All slot and casino games on MBI 88 uses independently audited random number generator (RNG) software. The outcome of every round is entirely random and cannot be influenced by any party. The RTP (Return to Player) value for each game can be found in the respective game information.

7.2 Live Casino

Live casino games at MBI 88 uses real dealers operating in real time. Live Casino game results are final and cannot be disputed once a round has concluded. Players are responsible for any internet connection disruptions that occur during live gameplay.

7.3 Poker

Poker tables at MBI 88 operates under standard international poker rules. All forms of player collusion, use of external assistance software (poker bots), or table abuse are strictly prohibited and may result in account suspension.

7.4 Progressive Jackpot

Progressive jackpot winnings are valid when all game conditions are fully met, including maximum bet requirements where stipulated by the relevant slots rules. Jackpot winnings are not subject to rollover requirements. MBI 88 guarantees full payment of all legitimate jackpot winnings.

08Sports Betting & E-Sports

8.1 Available Sports Markets

MBI 88 offers Sports Betting covering a wide range of popular sports in Malaysia, including badminton (Malaysia Open, All England, Thomas & Uber Cup), football (Malaysia Super League, EPL, La Liga), e-sports (Mobile Legends MPL MY, Dota 2, PUBG Mobile, Valorant), and more.

8.2 In-Play Betting

In-play betting (during a live match) uses odds that are updated in real time. MBI 88 reserves the right to suspend or close in-play markets at any time based on match developments. Bets that have been accepted and confirmed are final and cannot be cancelled.

8.3 Match Cancellation

If a match is cancelled, postponed by more than 12 hours from its original scheduled time, or fails to complete in the standard format, all related bets will be fully voided and returned to the player's account. Exceptions apply to matches that have reached the 90th minute in football or have completed the required number of sets.

8.4 Odds & Official Results

All sports betting outcomes are based on official results issued by the relevant sports governing body. In the event of a disputed result, MBI 88 will refer to official information sources, and our decisions are final.

09Prohibited User Conduct

The following activities are strictly prohibited on the platform MBI 88 and may result in account freezing, balance forfeiture, and legal action:

1. Identity fraud or use of another person's personal information without their consent.
2. Registering or using multiple accounts for any purpose.
3. Money laundering or any other unlawful financial activity.
4. Colluding with other players or operators to gain an unfair advantage.
5. Use of automated software, bots, or third-party assistance tools during play.
6. Exploitation of technical errors or system bugs MBI 88 for personal gain.
7. Spreading false information or making defamatory statements about MBI 88 through any channel.
8. Any attempt to hack, damage, or disrupt platform operations.

10Account Suspension & Termination

10.1 Temporary Suspension

MBI 88 reserves the right to temporarily suspend your account for identity verification, investigation of suspicious activity, or regulatory compliance purposes. You will be notified via your registered email and given the opportunity to submit the required documents.

10.2 Permanent Account Termination

An account may be permanently terminated if a breach of these terms is established. In such cases:

• Any legitimately earned balance (excluding bonuses that violated the terms) will be returned to you.
• Any bonus or winnings obtained through means that violate these terms will be forfeited.
• You are not permitted to register a new account on MBI 88.

10.3 Self-Exclusion

Players who wish to stop playing may request a temporary self-exclusion (7 days, 30 days, or 6 months) or a permanent exclusion through our support team MBI 88. Self-exclusion requests are processed within 24 hours and cannot be reversed during the chosen period.

11Privacy & Data Security

MBI 88 takes your privacy seriously. The collection, processing, and storage of your personal data is carried out in accordance with our Privacy Policy, which can be viewed on the Privacy Policy. In summary:

• Your data is protected with bank-grade 256-bit SSL encryption.
• We do not sell or rent your data to third parties for marketing purposes.
• Data is only shared with third parties when required for payment processing, identity verification, or as mandated by Malaysian law.
• You have the right to request a copy of your personal data or to request its deletion by contacting our support team.

12Liability Limits

MBI 88 makes every effort to ensure the platform operates without interruption. However, we are not liable for:

• Financial losses resulting from internet connection disruptions or user device issues.
• Transaction delays caused by third-party payment service providers.
• Errors in information entered by the user during registration or transactions.
• Indirect, incidental, or consequential losses arising from use of the platform.

13Terms & Conditions Amendment

MBI 88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon being published on this website. It is your responsibility to check this page periodically to stay informed of the latest version.

Continued use of the platform MBI 88 following any amendment shall be deemed as your acceptance of the revised terms. The date of the last update will always be displayed at the top of this document.

14Governing Law & Dispute Resolution

These Terms & Conditions and all matters relating to the use of the MBI 88 governed and interpreted in accordance with the laws applicable to the licensing of this platform. Any disputes arising in connection with these terms shall be resolved through the following process:

1. Direct Complaints: Please contact the MBI 88 support team first via live chat or email at support@mbi88.biz. Most issues are resolved within 48 hours.
2. Internal Review: If you are unsatisfied with the initial response, you may request a review by a senior supervisor within 7 working days.
3. External Resolution: If no internal resolution is reached, either party may seek assistance from an independent external dispute resolution service.

By using the MBI 88, you agree that any claim may only be brought in your individual capacity and not as part of a class action or representative action.

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